Practice Policies

To learn more about Practice Policies, read below. To request more information or to schedule an appointment click the buttons below.

Insurance

Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not, however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

We’re pleased to offer our patients CareCredit. CareCredit lets you begin your treatment immediately – then pay for it over time with low monthly payments that fit easily into your monthly budget. Learn more and apply for flexible financing by clicking the image below.

 

Cancellation Policy

Kindly provide at least 48 hours’ notice for any appointment that needs to be rescheduled. Appointments canceled in less than 24 hours may be subject to a cancellation charge.

Doctors Matthew D. Holley and Graham Mullins

Holley Dental Group

Drs. Matthew D. Holley and Graham Mullins treat patients of all ages in Prattville, AL. Both of our dentists are members of the American Dental Association. Our patients recommend us for:

You can request an appointment by contacting us online or by calling us at (334) 358-4848.

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